Our Privacy Policy

We make a point of treating and protecting personal data very carefully. This Privacy Policy describes information that we collect about you and how we use and protect this information.

Our Privacy Policy is reviewed regularly to ensure that it reflects how we use your information. Any changes will be notified to you by updating this policy.

Nationwide Music Examinations Ltd is registered with the Information Commissioner; registration reference: ZA028129.

This policy is overseen by Diane Brown, designated data controller for Nationwide Music Examinations Ltd.

What does this Privacy Policy say?

This Privacy Policy explains the following:

what information we may collect about you;
how we will use information we collect about you;
the length of time we may retain data;
the security governing the data we hold;
sharing personal data;
how to access the personal information held by us;
the use of cookies

What personal data may be collected?

When you engage with our companies, we sometimes receive or collect personal information about you. This includes:

Recorded MP3, video or other digital audio files of examination sessions;
Candidates’ names, numbers, certificate numbers, mark report sheet and other identifiable information;
Teachers’ names, addresses, telephone numbers, email addresses and centre numbers;
Employees’ names, addresses, telephone numbers, email addresses, payroll numbers, application and HR related documents;
Examiners’ names, addresses, telephone numbers, email addresses, examiner numbers, application and HR related documents;
Potential customers’ names, addresses, telephone numbers and email addresses;
Other stakeholders such as friends and associates names, addresses, telephone numbers and email addresses.

How might this personal data be used?

The following are examples of how we may use this information:

So that we can assess examinations
To keep accurate records of examination and assessments grades
To communicate with you
To provide requisite information to accredited bodies which may require it

For how long will my personal data be retained?

We will hold your personal information on our systems for as long as is reasonably required for the purpose(s) for which it was submitted.

For example, we may hold job applications permanently in order to be able to rely on them if required at some point during your employment with us.

On the other hand, the submitted copy of candidates’ recordings will be securely destroyed after 6 months of an assessment.

How secure is the data I provide?

We are committed to keeping personal information secure. We have appropriate technical, administrative and physical procedures in place to protect personal information from loss, misuse or alteration, and ensure it is only accessible by those who have a business need. This is specifically how we store personal data:

On our companies’ computers and back-up systems.
Back-up files are stored in a securely locked metal filing cabinet in a separate office to the computers.
Back-up is completed weekly.
Hard copies and paper documents are also stored in a separate secure /locked metal filing cabinet.
Computers are equipped with anti-virus and anti-malware software, as well as being username and password protected.

Mobile devices:

Personal data is retained on mobile devices to the extent that it is needed and it is deleted and removed when no longer needed.
Laptops also are password protected (using both upper and lower case letters and special characters)

Will you share any information?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies).

The information you provide to us may be accessed by our staff, examiners, accredited agencies and carefully selected third parties in the course of providing services where this supports the assessment process, however these will always be in accordance with the provisions of the GDPR.

Can I find out what personal information is held about me?

Under the Data Protection Act you have the right to request a copy of the personal information which a company holds about you and to have any inaccuracies corrected. We charge £10 for information requests and require you to prove your identity with 2 pieces of approved identification.
We will use reasonable efforts to supply, correct or delete personal information about you on our files.
Please address requests and questions about this or any other question about this Privacy Policy to the Data Protection Officer at our company address:
76 Church Road
Northwich
Cheshire
CW9 5PB
T: 01606 40400
E: [email protected]

Managing cookies
We use cookies so that we can remember your choices when you next visit our website from the same browser. These cookies help make your visit to our website as personalised to you as possible. They remember the information you’ve shared, like the examination you’ve read about or search words to make sure you always get the most relevant information and the best visitor experience.
The cookies we use do not collect information of a personal nature and all information is collected anonymously.
You can choose whether or not to have cookies remember you when visiting our website, by opting in or out on the homepage.
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May, 2018